EZ 2000 Manual - E-Claims Emdeon Medical

Emdeon Medical E-Claims  

This is the only E-claims Clearinghouse currently available for Medical E-Claims.  EZ 2000 VER 2 or greater is required for Medical E-Claims to work.

For more information about Emdeon's services, visit their website at emdeon.com or call them at 877-363-3666.  To locate payer IDs for carriers that Emdeon Medical supports, visit https://access.emdeon.com/PayerLists/
Information Flyer

Step 1: Fill out this registration form
EmdeonMedicalRegForm.pdf

Step 2: Fax the completed form to 615-340-6181.

Step 3: Within 3 to 5 business days of receipt, an Emdeon rep will contact you to deliver your ITS credentials (used in step 5), discuss payer agreement requirements, and review reporting and support tools you will be given access to.

Step 4: Enable Medical Insurance.

Step 5: In EZ 2000, set up the Emdeon Medical Clearinghouse using the ITS username in the Login ID box and the ITS password in the Password box, and other settings as follows:

Electronic Attachments
Medical attachments cannot currently be sent through EZ 2000 Dental. Most medical payers do not accept electronic attachments. However, it may be possible to send electronic attachments to a few select carriers with a third party application called MEA Fast Attach.  Emdeon Medical is directly integrated with MEA Fast Attach. Please call Emdeon Medical and MEA Fast Attach support lines for details.

Troubleshooting
Problem: When I submit eclaims, I get the error message "Medicare Assignment is required."

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Solution: There are two known reasons why this error can occur. Either the claims were submitted with an older version of EZ 2000 Dental, or the Filing Code on the Edit Insurance Plan window was not set to the proper Medicare option (the most common option is MedicarePartB).

Problem: I receive an error message in the Emdeon Vision online portal stating "Billing Provider Taxonomy Code: Required; Must be entered for Payer."
Solution: The claim billing and treating provider must be the same for any claim sent to the insurance carrier in question. Most carriers do not require this extra step. However, in some states, Medicare and Medicaid sometimes have this extra requirement.