Remote Access

 

Remote Access  

If you want access to your data remotely from outside the office, you have number of options, depending on your situation. Also see the Multiple Locations page for information setting up multiple clinics.

Remote desktop software
GoToMyPC and LogMeIn both make outstanding products for remote connection.  They allow you to log on to an office PC from other computers, and it feels as if you were sitting at that computer, except for a slight time delay. The data is sent encrypted so it is secure. The only problem with this solution is that if you use a public computer, or if you get a virus, someone may figure out what your password is. If anyone figures out your password, they would have access to your network. As long as you are careful, this should not be a problem.

LogMeIn Settings: If the 3D chart does not work, try this: After logging into LogMeIn prior to going full screen, you will see some boxes down the left side of your screen. Click on Preferences, then click on Remote Control Settings, Under the General Settings Section, uncheck the box associated with "Use Mirror Display Driver". You should then apply the changes and try it again.  If it still doesn't work, try unchecking "use display accelerator".

Windows XP also comes with a similar built-in remote desktop feature. You can access it from Start | All Programs | Accessories | Communications | Remote Desktop Connection. Note that if you use one of these remote desktop solutions, the computer you are connected to is 'disabled' during use by the other user. In other words, it doesn't increase the number of users you can have. See hints below in the Terminal Services section if you are having trouble with your connection.

Mobile
See the Mobile version page.  As an alternative to the mobile version, you can use LogMeIn for your iPhone or GoToMyPC for your Microsoft Mobile device. 

Windows Remote Desktop
Remote Desktop Protocol (RDP) was formerly known as Terminal Services. If you have Windows Server, then you can use the built-in RDP to access your network remotely. The remote computers can run any application that you could normally run from the office. The advantage over GoToMyPC or LogMeIn, which are described above, is that you can have multiple connections operating at once. Instead of just connecting to a single computer, the server would handle all the connections.   This solution works very well and is elegant in its simplicity.  If you are using RDP, you should change the following options:
Appointment Module Setup: Appointment module bubble popups, disable.
Graphics: Use Simple Tooth Chart. This is not a requirement, but might help in some cases.
Both of these options reduce the graphic intensiveness of the application.

Laptop or removable hard drive
You can backup your data to a laptop and take it home with you. As long as you remember to back up before you leave the office in the evening, you would have access to all your data. Another similar option is to use a hard drive of some sort to take home the data with you. This would primarily be an offsite backup strategy, but could also be adapted to allow you to use it at home. There are so many different options out there that we can not begin to list them all. There are external drives, internal removable drives, external cases, full size, medium, and small drives, USB, USB2, firewire, ethernet, etc. Your best option is probably a USB flash drive which is very small and convenient. If you have a lot of images, then you may need to use a small external hard drive that connects with USB2, firewire, or SATA. It will be fast, and it is easy to connect it to whichever computer you want.

See the Backup section for specific instructions on how to restore a backup to a remote computer.

Web browser
There is not a Web Version of EZ2000 Plus Dental that will run in a browser. 

Application Service Provider
At some point, we will begin offering a hosted version of EZ2000 Plus Dental. We would host the database for you, providing you with a secure connection to our servers.  We would handle all backup, upgrades, virus protection, etc. This would not be a web browser version, but a full version of the program with all the functionality you are used to. This service would be very convenient, although a bit more expensive. But you would never be locked in to this setup. Your data always belongs to you, so at any time you could request that we send you the entire database, and you could switch to the traditional setup running on your own network. You could freely move your database back and forth to best fit your situation and you would always have total control over your data.

 

EZ2000 Plus Dental Software 800-273-5033