Kiosk 

Using a kiosk allows patients to fill out forms (setup as Sheets) such as patient ifnormation, health history, etc. at a computer in the dental office. Any computer can be used as a kiosk.  You can setup a workstation that is used as a kiosk only, or run the kiosk on a computer that is also used for other purposes. The Computer Requirements for a kiosk device are similar to any device running EZ2000 Plus Dental.  Before using tablets as a kiosk device, see Tablet PCs.

There are two ways to launch the kiosk:
Option 1: Activate a kiosk on a computer (e.g. in the reception area), then use the Kiosk Manager on a different computer (e.g. the receptionist's computer) to remotely load patient forms.
Option 2: Load patient forms, then activate the kiosk on the same computer.  This method is useful when you are using an operatory computer as the kiosk.

What the Patient Sees
When a kiosk is activated, and a patient's forms are loaded, the patient sees the first form you have preselected (Kiosk order of 1). The kiosk takes up the entire screen, so patients have no access to any other programs on the computer, including Windows features such as task bars. Patients will fill in the forms, sign (if necessary), and click OK to move through the forms. At any time, they can cancel and view the Form list. When the last form is completed, this screen will show.

To edit or revise a form, a patient simply double clicks on it. When the patient is ready, they click Done. The forms will disappear, but the kiosk will remain active. 

Close the Kiosk: There is a hidden button at the lower right of the kiosk screen that closes and deactivates the kiosk. Regardless of the kiosk method you use, to protect patient data, set a password in the Kiosk Manager that users must enter to close the screen. 

When using the Kiosk Manager, closing and deactivating a kiosk on a workstation also causes EZ2000 Plus Dental to close so that data cannot be accessed, This will prevent a HIPAA violation. If you are loading patient forms and activating a kiosk on the same computer, closing and deactivating the kiosk will not close EZ2000 Plus Dental. 

While using a kiosk, a skilled user could forcefully shut down EZ2000 Plus Dental, but as long as you have set up Security, will never gain access to the rest of the program. If you have setup security in Windows, their access to other programs should also be limited. 

Launch the Kiosk Remotely/Kiosk Manager
Using the Kiosk Manager, you can remotely load patient forms to kiosks on separate workstations.  Simply activate each kiosk, then from any computer load patient forms to an active kiosk.  For example, activate a kiosk in your reception area, then from the receptionist's desk, run the Kiosk Manager to remotely load patient forms to the reception area kiosk. 

The Kiosk Manager can be run on multiple computers, and be left open while you continue to use EZ2000 Plus Dental.

1. Activate each remote kiosk: On each computer where the patients will fill out forms, in the Main Menu, click Tools, Kiosk.
2. From the receptionist's computer (or a different computer), in the Main Menu, click Tools, Kiosk Manager. The active kiosks will show in the Active Kiosks list.

3. Select the Patient. (e.g. click on their appointment).
4. Click Forms in the Toolbar.
5. On the Patient Forms window, click Add, select a form, then click To Kiosk. Repeat for each form. The order the forms will present to the patient is determined by the Kiosk Order number.
6. In the Kiosk Manager, the current patient name and selected forms will show on the right. Click on the active kiosk where the patient will fill out forms, then click Load Patient. After a few moments, the patient will see the first form in the Kiosk window.

The patient will fill out the forms, and click Done when complete.  The kiosk will clear, and the patient will no longer show in the Kiosk Manager as active.   

If you accidentally load the wrong patient, click on the row, then click Clear Patient. 
While the patient is filling out forms, no staff member will have access to the patient's Patient Edit window.
To remove a computer from the Active Kiosk list, when it is clear that a kiosk is not actually running on that computer, click Delete.

Password:  Enter a password that will permit a user to close the kiosk on a workstation.  This password will be required when a user clicks the hidden button in the lower right of the kiosk window.  If the password is entered correctly, the kiosk will close and become inactive.  If no password is entered, then simply clicking the hidden button will close the kiosk.

Launch the Kiosk on the Same Computer
1. Select the Patient.
2. Click Forms in the Toolbar.
3. On the Patient Forms window, click Add, select a form, then click To Kiosk. Repeat for each form. The order the forms will show is determined by the Kiosk Order number.
4. On the Patient Forms window, click Kiosk to launch the first form. The patient will fill out the forms, and click Done when complete.   

Import Patient Form Data
To import form data into the Open Dental database, see Patient Form Import.

Troubleshooting
Problem:  When using a Windows 8 Surface Pro Tablet as a kiosk, sometimes the onscreen touch keyboard does not automatically popup when a user clicks in an input field.

Solution:  Follow the steps below.
1.  Manually activate the keyboard:   Right click on the Taskbar, then select Toolbars, Touch Keyboard.
2.  Download and install AutoIt 3 from http://www.autoitscript.com.
3.  Copy the following code into Notepad and save the file as keyboard.txt. This code will poll the mouse cursor every 750ms to see if the cursor is an i-beam, and if so launches the keyboard (TabTip.exe).

while 1
$cursor = MouseGetCursor()
If $cursor = 5 Then ShellExecute('"C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe"')
Sleep(750)
WEnd

4.  Right click on keyboard.txt and open it with AutoIT3.exe (this will run the script).
5.  In the Windows Task Scheduler, Create a Basic Task that is triggered when the computer is turned on and starts the keyboard.txt file.

Whenever you position the cursor in a text box, the keyboard will now pop up. The keyboard will not autohide, but if you close the keyboard (X), it will disappear.  The kiosk will no longer fill the entire screen, leaving the Windows taskbar at the bottom with the keyboard shortcut at the right.